Position: Customer Service Representative (Female) (Premium Job)
- No. of Openings 2
- Industry E-Commerce
- Category Customer Service
- Job Location Khumaltar, Lalitpur
- Job Level Entry Level
- Salary Negotiable
- Education Level Bachelors
- Desired Candidate Female Only
- Experience Fresher
- Expiry date May 05, 2024 (1 day left)
- Vehicle License No
- Skills English Typing and Speaking, Computer skills, Communication skills, Teamwork, Customer Service, Hardworking, Fast Learner
Job Description
- Respond to customer inquiries via phone, email, and chat promptly and professionally.
- Process orders, returns, and exchanges accurately and efficiently.
- Educate customers about our products and services and assist with placing orders.
- Collaborate with other departments to ensure customer satisfaction.
- Stay up-to-date with our products, services, and policies to provide accurate information to customers.
Job Specification
- Bachelor's degree (running or completed) in a relevant subject.
- Previous experience in customer service or sales, preferably in an e-commerce environment.
- Strong communication skills, both verbal and written.
- Excellent problem-solving and analytical skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Proficient in Microsoft Office and basic computer skills.
- Available to work flexible hours.
About Company
Giftmandu is a Lalitpur based gifts delivery ecommerce company. We've been delivering happiness through our gifts inside Kathmandu, Lalitpur, Bhaktapur, ...
Giftmandu is a Lalitpur based gifts delivery ecommerce company. We've been delivering happiness through our gifts inside Kathmandu, Lalitpur, Bhaktapur, Kirtipur as well as many cities outside KTM since 2010. We are one of the leading and most widely loved online shopping sites in Nepal for our quality of products and customer focused services. We love and enjoy our job of delivering gifts in Nepal. We'd like to welcome interested candidates to explore our current job openings and possibly join our happy team.
Explore more about us - https://www.giftmandu.com