Sr. Manager
- No. of Openings 1
- Industry Hospitality
- Category Food/Beverages
- Location Vietnam
- Job Level Senior Level
- Desired Candidate Both(Female, Male)
- Experience 2 + years
- Expiry date Jul 06, 2025 (9 days left)
- Skills Food And Beverage, Food Sanitation, Food processing techniques, Kitchen Operations, Cost Management, Cost Control
Job Description
Key Responsibilities:
1. Restaurant Operations Management:
- Oversee daily operations, ensuring smooth service and high customer satisfaction.
- Maintain authentic Indian/Nepal dining ambiance, including decor, music, and hospitality standards.
- Ensure compliance with health, safety, and hygiene regulations.
2. Customer Service & Experience:
- Train staff in hospitality customs to enhance guest experience.
- Handle customer feedback and resolve complaints professionally.
- Promote Nepali /Indian culinary traditions through menu knowledge and storytelling.
3. Staff Management & Training:
- If needed Recruit, train, and supervise restaurant staff (servers, chefs, bartenders, etc.).
- Conduct regular training on Nepali/Indian cuisine, ingredients, and service etiquette.
- Schedule shifts and manage team performance.
4. Inventory & Financial Management:
- Monitor inventory of Indian/Nepali specialty ingredients and place orders with suppliers.
- Control food costs, minimize waste, and optimize profitability.
- Assist in budgeting, sales analysis, and financial reporting.
5. Marketing & Promotion:
- Collaborate on marketing strategies to attract customers (social media, events, promotions).
- Build relationships with local communities and food critics.
Job Specification
- Proven experience as a Restaurant Manager or similar role, preferably in a Nepali/Indian restaurant.
- Deep knowledge of Nepali/Indian cuisine, ingredients, and traditional cooking methods.
- Strong leadership, communication, and problem-solving skills.
- Familiarity with POS systems, inventory software, and restaurant management tools.
- Ability to work under pressure in a fast-paced environment.
- Fluency in English & Vietnamese language is a plus (for authentic customer interactions)