Position: Customer Service Manager (Recent Job)

Job Description

•     Address customers’ inquiries and complaints through telephone, email, letter, face-to-face and so on.
•     Works towards the solution of customers’ complaints successfully by investigating their problems thoroughly.
•     Motivate and improve the performance of entire customer service team
•     Train employees and technicians to deliver a high standard of customer service.
•     Suggest system and process improvement for the faster delivery channel.

Job Specification

•     Customer oriented candidate with proven experience of more than 4 years in Customer Engagement
•     Enthusiastic person having minimum Masters degree and work experience relatively in Hospitality & Service Industry
•     Leader having minimum 2 years of experience in Managerial position
•     Business maturity, discretion and good judgment are essential qualifications for the role, as are strong communication and collaborative skills as well as a proactive approach
•     Highly motivated and ambitious in achieving goals
•     Working as per company policies and maintaining proper discipline

    Candidate having own vehicle with valid license

Apply Instruction

  Benefits:

•     Working in a team environment where initiative and dedication is encouraged
•     An equal opportunity workplace that values diversity and does not discriminate
•     High level of responsibility with opportunities to learn and grow
•     Attractive salary based on experience and qualifications
•     Social Security Fund Benefit (Pension +Gratuity)
•     Annual Performance Appraisal System
•     Festival expense allowance
•     Accident insurance
•     Fuel and Maintenance Allowances

Interested candidates can send their Updated Resume and cover letter to [email protected] . Candidates are requested to clearly specify the position that they are applying for.