- Address customers’ inquiries and complaints through telephone, email, letter, face-to-face and so on.
- Works towards the solution of customers’ complaints successfully by investigating their problems thoroughly.
- Motivate and improve the performance of entire customer service team
- Train employees and technicians to deliver a high standard of customer service.
- Suggest system and process improvement for the faster delivery channel.
- Customer oriented candidate with proven experience of more than 4 years in Customer Engagement
- Enthusiastic person having minimum Masters degree and work experience relatively in Hospitality & Service Industry
- Leader having minimum 2 years of experience in Managerial position
- Business maturity, discretion and good judgment are essential qualifications for the role, as are strong communication and collaborative skills as well as a proactive approach
- Highly motivated and ambitious in achieving goals
- Working as per company policies and maintaining proper discipline
Candidate having own vehicle with valid license
This job has been expired
on 2021-09-24
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