Guest Service Agent (Front Office)
- No. of Openings 1
- Category Hospitality
- Location 1
- Job Level Entry Level
- Salary Negotiable
- Education Level BHM Graduate
- Experience 1 year
- Expiry date May 30, 2016 (Expired)
Job Description
- Register guests and assigns rooms. Accommodates special requests whenever possible.
- Assists in preregistration and blocking of rooms for reservations.
- Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
- Understands room status and room status tracking.
- Knows room locations, types of rooms available, and room rates.
- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
- Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early chek-ins, special requests, and day use rooms.
- Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
- File room keys ( only for manual room key hotels)
- Knows how to use front office equipment.
- Process guest check-outs.
Job Specification
- Excellent communication and computer skills.
About Company
This colourful, relaxed hotel is 5 km from the Pashupatinath Temple and 5 km from the Boudhanath stupa. Refined rooms feature free Wi-Fi, flat-screens and minibars, as well as desks, and tea and coffeemaking equipment. Upgraded quarters include sitting areas; some have access to a private lounge offering breakfast and refreshments. Suites add black marble bathrooms; some have living rooms. Room service is available 24/7.
Breakfast is available (fee). There's an informal rooftop restaurant with a terrace, as well as a rooftop pool. Other amenities include a gym, a spa and a garden. There's also regular live folk music, and complimentary parking.Offering everything from complimentary high-speed Internet access to a rooftop pool and a deluxe spa, the Radisson Kathmandu has the quality amenities you need for an unforgetable hotel stay. You can keep fit in the health club, host successful meetings in the event facilities and savor memorable meals at the on-site restaurants. You'll also be within walking distance of major businesses, diplomatic offices and popular tourist attractions when you choose this centrally located hotel, and the Tribhuvan International Airport (KTM) is only six kilometers away. Spend your days browsing the boutiques at Dubar Marg, celebrating the nightlife at Thamel, touring this gorgeous city's historic temples and stupas, or exploring the Kathmandu, Patan or Bhaktapur Durbar squares. Book your stay today to begin planning your adventure to Kathmandu.
