Front Desk Officer

We are looking for a friendly, organized, and responsible Front Desk Officer to manage the reception area and interact with students at our education consultancy. The candidate will also be responsible for assisting with IELTS/PTE class coordination and invigilation, handling student inquiries, and providing basic information regarding IELTS and PTE programs.

Key Responsibilities

• Welcome and assist students, visitors, and clients at the front desk.
• Handle IELTS and PTE-related inquiries from students through phone, in-person, and other communication channels.
• Provide basic information about IELTS/PTE classes, schedules, fees, and enrollment procedures.
• Coordinate and manage IELTS/PTE classes and examination sessions.
• Act as an invigilator during IELTS/PTE practice tests, mock tests, and classes.
• Ensure students follow examination rules and maintain a proper testing environment.
• Maintain attendance records and student information.
• Coordinate with trainers and counselors regarding class schedules and student requirements.
• Follow up with students regarding classes, tests, and related inquiries.
• Maintain a professional and welcoming reception environment.
• Perform other administrative and front-desk duties as assigned.

• Gender: Female candidates only.
• Minimum +2 or Bachelor's degree in any discipline.
• Good communication and interpersonal skills.
• Comfortable communicating with students and handling inquiries.
• Basic knowledge of IELTS/PTE is preferred.
• Good English communication skills.
• Basic computer knowledge, including MS Office and email.
• Responsible, punctual, and well-organized.
• Previous experience in a front desk, education consultancy, or IELTS/PTE institute will be an advantage.

Salary & Benefits

• NPR 16,000/month for the first 3 months.
• Salary will be reviewed after 3 months based on performance and responsibilities.
• Opportunity to work in a student-focused education consultancy environment.