B2B Order Processing Officer

Job Description

Founded in 2014, Felt and Yarn Pvt. Ltd. is a leading ethical manufacturer and exporter of handmade wool felt products, exporting to 75+ countries worldwide. We are ISO 9001:2015 certified, GoodWeave certified, and SEDEX audited — committed to ethical production and global quality standards.

We are looking for a dynamic, internationally minded sales professional to manage key B2B accounts and expand our global footprint.

Role Overview:

Felt & Yarn is looking for a responsible and experienced B2B Order Processing Officer to coordinate

confirmed wholesale and export orders from internal handover through production, quality control,

packaging and shipment readiness.

Key Responsibilities

• Receive confirmed B2B orders from the Sales Department.

• Review product specifications, quantities, colors, sizes, labels, and packaging requirements.

• Enter and regularly update order details in the ERP system.

• Coordinate with Production In-charges regarding production schedules and due dates.

• Follow up on B2B order progress and maintain updated order-status records.

• Coordinate with the B2B QC Supervisor and B2B Packaging Supervisor.

• Ensure products, labels, cartons, and buyer-specific packaging instructions are correct.

• Coordinate with Inventory and Logistics for order fulfillment and shipment readiness.

• Support export documentation and courier or freight preparation.

• Identify delays, missing information or specification conflicts and report them to the COO.

• Visit production units, suppliers, packaging vendors or courier offices when required.

Required Qualifications and Experience

• Bachelor’s degree or equivalent preferred.

• Previous experience in B2B order processing, packaging, export, logistics, or production coordination.

• Good understanding of export packaging, labeling, cartons, and shipment preparation.

• Basic knowledge of Excel, email, and ERP or order-management systems.

• Detail-oriented, organized, and able to handle multiple orders and deadlines.

• Must have a valid two-wheeler driving license.

• Must be comfortable traveling locally for factory, supplier, packaging, and courier coordination.

Preferred Candidate

• Experience in handicrafts, garments, manufacturing, or export businesses.

• Knowledge of international courier and freight procedures.

• Experience coordinating production, QC, and packaging teams.

• Able to communicate professionally in English and Nepali.

Compensation:

Salary starts at NPR 30,000 per month, with higher pay based on experience and expertise.

Benefits & Facilities:

• Company-provided MacBook
• Daily office lunch
• Medical insurance coverage
• CIT (Citizen Investment Trust) contributions
• Collaborative and ethical work culture

Office Hours:

10:00 AM – 5:00 PM (Sunday to Friday)

How to Apply:

Interested candidates may send their updated CV with the subject “Application for B2B Order

Processing Officer” to [email protected].