Operations Associate (Remote | U.S. Shift)

Job Description

We are hiring Operations Associate to support our vendor, fulfillment, and procurement related workflows. This person will help ensure that sales orders, vendor quotes, purchase orders, shipments, and fulfillment steps are handled accurately, professionally, and on time.

This role is ideal for someone with a strong command of English, both written and spoken, who is comfortable working US business hours from 6:00 PM NPT to 3:00 AM NPT. We are looking for someone who is sharp with business and operations logic, highly organized, and able to manage multiple moving parts without losing attention to detail. As an Operations Associate, you will help manage:

• Sales orders and order processing

• Purchase orders and fulfillment coordination

• Shipment tracking and delivery updates

• Vendor communication and follow up

• Vendor quotes, quote comparison, and quote follow up

• Internal coordination between sales, operations, vendors, and finance

• Documentation, reporting, and process tracking

Requirements

• Strong command of English, both written and spoken

• Ability to work US business hours from 6:00 PM NPT to 3:00 AM NPT

• Strong business judgment and operational thinking

• Ability to understand processes, identify gaps, and follow through until tasks are completed

• Experience with sales orders, purchase orders, vendor quotes, shipments, fulfillment, or similar operational tasks

• Comfort using tools such as Excel, Google Sheets, CRM systems, ERP systems, vendor portals, or similar platforms

• Flexibility to learn new tools and help create better internal processes

• Ability to work independently with minimal supervision

• A growth mindset and desire to build a long term career in business operations

Benefits

You will be part of a growing operations team where your work directly supports sales, fulfillment, vendor coordination, and customer delivery. This is a strong opportunity for someone who wants to build practical business operations experience and grow into a larger operations or operations management role over time. We offer:

• Salary: Negotiable based on experience

• Festival Bonus: Standard 1 month Dashain/Tihar festival bonus

• Time Off: Generous Paid Time Off and standard Nepali public holidays

• Work Location: 100% remote work from anywhere in Nepal

• Workdays: 5 day work week, Monday to Friday

• Work Hours: US business hours, 6:00 PM NPT to 3:00 AM NPT

• Bonus: Bonus based on performance