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Sales Support Officer

Industry Other
Category Other
Location Lalitpur District, Nepal
Expiry date May 03, 2026 (7 days left)

Job Description

About Us

Award Global, founded in 2005, is a group company with five offices in Australia, China, and the Philippines. We integrate real estate development and sales, property management, financial services, and international remittance.

We hold a leading market share in the mortgage broking industry, with total cumulative settlements exceeding $20 billion—a figure expected to grow. Our standardized management approach and high-quality customer service have made us the largest one-stop financial service group in Australia, dedicated to helping you settle down and purchase property in the country.

Key Responsibilities

Sales Process Support

Manage property reservations and coordinate with relevant parties.
Issue sales advice to solicitors and request contracts as needed.
Verify contract details with sales consultants to ensure accuracy.
Follow up on deposit payments and obtain trust receipts.
Submit special case approvals to developers when required.

Project Coordination

Conduct project research based on sales team requests.
Prepare agency agreements and liaise with AMS lawyers for reviews.
Organize project training sessions for internal teams.
Update and maintain project information and pricing.
Schedule and coordinate project inspections and appointments.

Lead Management Support

Collect, distribute, and follow up on sales leads.
Prepare and deliver weekly and monthly lead reports for management review.
Provide feedback to the marketing team and suggest adjustments based on lead performance.

Reporting

Compile and submit weekly, monthly, and annual reports for internal use and management review.

Cross-Department Collaboration

Maintain effective communication and coordination with other departments.
Provide data support and feedback to ensure smooth cross-functional operations.

What Are We Looking For

Minimum 1 year of experience in sales support or a related field preferred.
Fluent in English, both written and spoken (English is the working language). Proficiency in Mandarin is a good advantage.
Proficient in Microsoft Office (Word, Excel, PowerPoint), with strong data processing and reporting skills.
Excellent communication and teamwork skills to engage effectively with sales teams, clients, and internal departments.
Detail-oriented and highly responsible, with the ability to work independently and meet deadlines.
Strong learning ability and adaptability to new tasks and environments.
Capable of managing work-related stress and prioritizing tasks effectively.
A strong sense of customer service, focused on delivering high-quality support to clients.
Experience in property sales within a multinational corporation is considered an advantage.
Bachelors’ degree in Marketing or related field

What We Offer