Housekeeping Supervisor | Holiday Inn Express Pokhara

Job Description

Holiday Inn Express Pokhara is a modern, internationally branded hotel located near Lakeside Road, close to Pokhara’s key tourist and commercial areas. The hotel offers 90 comfortable guest rooms, an all-day dining restaurant, bar & lounge, lobby lounge, a 213 sqm meeting and events space, and a fitness centre.

As part of the IHG global brand, we provide our associates with a stable and respectful work environment, structured training, and opportunities for career growth locally and internationally. We welcome passionate hospitality professionals who are committed to teamwork, service excellence, and Nepali hospitality values.

Do you have exceptional standards? We’re searching for a Housekeeping Supervisor to ensure all aspects of housekeeping and laundry are befitting of our reputation for delivering genuinely memorable experiences to our guests.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

• Maintains a current and thorough knowledge of all housekeeping systems
• Ensures to have complete knowledge of room types, layouts and facilities.
• Supervises the implementation of housekeeping standards and procedures in relation to - Bedroom service, Bathroom service, cleaning service, Linen maintenance
• Transmits messages from guests to Housekeeping personnel, laundry department, F&B-room service, front office and engineering.
• Conducts shift briefings to ensure hotel activities and operational requirements are known.
  
  

What We need from you:

• Bachelor's Degree / Diploma Certification equivalent plus one year of housekeeping experience, including some supervisory training/experience.
• Must be able to speak local language(s).
• Excellent verbal and written communication skills
• Ability to deal with difficult interactions and work under pressure
• A passion for delivering an exceptional level of guest service
• A focused individual with passion, personality, individuality, integrity, creativity and drive for continuous improvement.
  
  

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.