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Front Office Executive

Industry Other
Category Customer Service
Location Jhapa District, Nepal
Expiry date Mar 15, 2026 (5 days left)

Job Description

Company Description

Vasista Hospitality is a dynamic team of hotel consultants in India and Nepal, specializing in end-to-end solutions for the hospitality and hotel industry. We offer innovative consultancy services for properties in the pipeline, new hotels, and collaborations between owners and operators. With a focus on being data-driven, we deliver tailored hotel management consulting at every stage of property development. Our mission is to help our clients achieve their goals through expertise and innovative strategies in the hospitality field.

Role Description

This is a full-time hybrid role for a Front Office Executive, located in Ilam, with flexibility for some remote work. The Front Office Executive will manage daily receptionist duties and provide outstanding customer service to guests and visitors. Responsibilities will include handling front office operations, addressing customer inquiries, ensuring smooth check-ins and check-outs, and maintaining a professional and welcoming environment at the front desk.

Qualifications

Strong Interpersonal Skills to build rapport with guests and colleagues
Experience in Receptionist Duties, including managing front desk operations and administrative tasks
Excellent Communication skills for clear and effective interaction with guests and team members
Proficiency in Customer Service, ensuring a seamless and positive guest experience
Knowledge of Front Office operations, including scheduling, reservations, and managing inquiries
Problem-solving skills and ability to think quickly in handling guest concerns
Previous experience in hospitality or a customer-facing role is an advantage
Professional appearance and ability to maintain a welcoming demeanor
Bachelor’s degree in Hospitality Management or a related field is a plus

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