Senior People Representative - Nepal

Job Description

Job Title: Senior People Representative

Location: Kathmandu (Onsite)

Work Schedule: Must work during US Pacific Standard Time (PST) to overlap with US teams.

Department: People Operations

Salary: $9,500 - $12,000 per year

About COVU

COVU is a U.S.-based company building the future of insurance operations by combining AI, automation, and licensed U.S. talent to help independent agencies run and grow their businesses. We partner with agencies nationwide to handle servicing, growth, and operations so owners can focus on scale, profitability, and long-term value.

Role Overview

We are seeking an experienced and strategic Senior People Representative to join our globally distributed People Operations team. In this role, you will act as a tactical partner to your team, driving HR initiatives that support our rapid growth. This is a high-impact role ideal for a seasoned HR professional who thrives in a fast-paced, startup environment.

Key Responsibilities

HR Operations, Compliance & Policy

• Maintain and audit employee records in our HRIS (BambooHR), ensuring 100% data accuracy and compliance with company policies.
• Maintain comprehensive Standard Operating Procedures (SOPs) for key HR functions to ensure consistency and scalability across global teams.
• Assist in the development, localization, and implementation of HR policies and handbooks that align with both US standards and local best practices.
• Contribute to the administration of a comprehensive Compensation framework and Total rewards strategy, ensuring internal equity, market competitiveness, and alignment with company goals.
• Manage benefits administration and leave management for our distributed workforce.
• Partner with the Finance team to ensure accurate and timely payroll processing, managing salary adjustments, bonuses, and resolving discrepancies for global employees and contractors.
• Oversee the complete onboarding lifecycle for new hires, including contract preparation, IT coordination, and orientation sessions, ensuring a seamless Day 1 experience.
• Proactively identify retention risks and cultural gaps, implementing data-driven strategies to improve employee engagement and satisfaction, along with the People Operations Manager

Culture & Engagement

• Champion COVU’s culture and values, organizing virtual events and wellness initiatives to foster connection in a remote environment.
• Facilitate diversity, equity, and inclusion (DEI) initiatives to ensure a supportive and inclusive workplace for all.
• Develop and oversee strategic initiatives focused on employee well being, employee satisfaction and employee community, ensuring a holistic approach to a positive and connected work environment.

Qualifications

• Education: Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field. Master’s degree or HR certification is a plus.
• Experience: 4-5 years of progressive experience in Human Resources.
• Technical Skills: Proficiency with HRIS platforms (BambooHR preferred), ATS (e.g., Greenhouse, Lever), and Google Workspace.
• Communication: Exceptional verbal and written English communication skills
• Experience in the US Property and Casualty Insurance industry is a plus.
• Experience working in a US-based tech startup is a plus.

Core Competencies:

• Adaptability: Ability to thrive in a fast-paced, ambiguous startup environment where priorities shift rapidly.
• Global Mindset: Understanding of cross-cultural nuances and experience supporting a globally distributed team.
• Problem Solving: Strong analytical and conflict resolution skills with a solution-oriented mindset.
• Integrity: Unwavering commitment to confidentiality and ethical conduct.

Benefits

• Competitive Compensation: Attractive salary package benchmarked against industry standards.
• Growth Opportunities: Fast-track career progression in a rapidly scaling AI startup.
• Culture: A collaborative, high-trust environment with direct access to senior leadership.