Customer Service Representative
- Industry Other
- Category Customer Service
- Location Kathmandu, Nepal
- Expiry date May 25, 2025 (Expired)
Job Description
Hiring Freshers !
Vacant position : Customer Service Representative
Salary : 17k to 20k
Qualification : Bachelor running (Management background – BBA/BBS/BBM)
Skills : Good communication skill & basic computer knowledge
Duty Shift:
> Three duty shift starts from 9am to 5pm, 10am to 6pm and 11am to 7pm (should have to perform any assigned duty hour).
> Minimum 4hrs work shifts on Saturday and will earn substitute leave.
> Minimum 4hrs work shifts on holiday and will earn OT.
Duties :
> Handle customer calls and emails, resolving issues promptly and delivering comprehensive service information.
> Record and maintain accurate product details, account information, order specifics, and call logs in the system.
> Coordinate with customers, management, and the sales team to gain insights into customer needs and improve service.
