Customer Care Executive
The Wonderland
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The Wonderland

Chunnikhel, Lalitpur

About Company

The Wonderland is actively seeking dynamic individuals to join their team.

Position: Customer Care Executive (Premium Job)

  • No. of Openings 8 Openings
  • Job Category Marketing / Advertising / Customer Service
  • Job Location Chunnikhel, Lalitpur
  • Job Level Mid Level
  • Salary Negotiable
  • Education Level Intermediate
  • Desired Candidate Both(Female, Male)
  • Experience 6 months
  • Expiry date 2023-12-11
  • Vehicle License No
  • Skills Customer Service
Job Description
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
Job Specification
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.