About Company
The Wonderland is actively seeking dynamic individuals to join their team.
Position: Customer Care Executive (Premium Job)
- No. of Openings 8 Openings
- Job Category Marketing / Advertising / Customer Service
- Job Location Chunnikhel, Lalitpur
- Job Level Mid Level
- Salary Negotiable
- Education Level Intermediate
- Desired Candidate Both(Female, Male)
- Experience 6 months
- Expiry date 2023-12-11
- Vehicle License No
- Skills Customer Service
Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Job Specification
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
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