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Giftmandu

Khumaltar

About Us

‘Gifts to Kathmandu’ literally makes our name - Giftmandu. We are Kathmandu, Nepal based online gift shopping web store. We deliver gifts to major cities inside Nepal.

Find gifts for everyone on your list for every occasion. Since early 2010, we’ve been delivering gifts in Nepal. We cater customers from both outside as well as inside Nepal for all types of gifts for all special occasions including popular occasions - birthday, anniversary, Valentine’s Day, Mother’s Day and Father’s Day as well as for festivals and holidays including Dashain, Tihar and Christmas. We also provide customized corporate holiday gifts.

Senior Customer Service Manager

Basic Information

  • No. of Openings 1
  • Job Category Customer Service
  • Job Location Khumaltar, Lalitpur
  • Job Level Senior Level
  • Salary Negotiable
  • Education Level Bachelors (Bachelor's Degree/ Masters)
  • Province Province No. 4
  • Desired Candidate Female Only
  • Experience 2 years
  • Expiry date 2021-08-16

Job Description

  • Supervise day-to-day operations in the customer service department.
  • Maintaining relationships with profitable customers
  • Respond to customer service issues in a timely manner.
  • Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
  • Maintain accurate records and document all customer service activities and discussions.
  • Hire and train new customer service agents.
  • Manage the approved budget of the customer service department.

Job Specification

  • Fluent in English
  • Good communication skills
  • Pleasing personality

Apply Instruction

If you match these specifications, mail your resume to nikita@kumarijob.com