Position: Senior Customer Service Manager (Hot Job)
- No. of Openings 1
- Category Customer Service
- Job Location 26
- Job Level Senior Level
- Salary Negotiable
- Education Level Bachelors (Bachelor's Degree/ Masters)
- Desired Candidate Female Only
- Experience 2 + years
- Expiry date Aug 31, 2021 (Expired)
Job Description
- Supervise day-to-day operations in the customer service department.
- Maintaining relationships with profitable customers
- Respond to customer service issues in a timely manner.
- Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
- Maintain accurate records and document all customer service activities and discussions.
- Hire and train new customer service agents.
- Manage the approved budget of the customer service department.
Job Specification
- Fluent in English
- Good communication skills
- Pleasing personality
Apply Instruction
If you match these specifications, mail your resume to [email protected]
This job has been expired
on 2021-08-31
Share:
About Company
Giftmandu is a Lalitpur based gifts delivery ecommerce company. We've been delivering happiness through our gifts inside Kathmandu, Lalitpur, Bhaktapur, ...
Giftmandu is a Lalitpur based gifts delivery ecommerce company. We've been delivering happiness through our gifts inside Kathmandu, Lalitpur, Bhaktapur, Kirtipur as well as many cities outside KTM since 2010. We are one of the leading and most widely loved online shopping sites in Nepal for our quality of products and customer focused services. We love and enjoy our job of delivering gifts in Nepal. We'd like to welcome interested candidates to explore our current job openings and possibly join our happy team.
Explore more about us - https://www.giftmandu.com