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Basic Job Information
job location : Kathmandu
No. of vacancy : 1
views : 3306
Job category : Marketing/Advertising/Customer Ser..
salary : Negotiable
qualification : +2 completed or Bachelor’s degree running
experience : Fresher are highly encourage to apply
posted date : 2020-02-03
expiry date : 2020-02-14
Days left : Expired days
job descriptions
  • Good at writing attention-grabbing articles in fluent English
  • Software training for clients
  • Provide support, including procedural documentation and relevant reports
  • Talk staffs or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
  • Should have surficial technical knowledge of PHP, MySQL, and cPanel.
  • Good working relationship with customers and other professionals, such as software developers.
job specification
  • Provide customer support either by face-to-face or over the phone, to resolve software issues.
  • Make procedural documentation, customer support logs, user guides and relevant reports.
  • Provide software training to clients through Any Desk or field visit.
  • Monitoring system and keep updated in server
  • Resolve minor software issues related to MySQL, Linux, PHP, and cPanel.
  • Should come from a technical background and should at least have some technical knowledge.
Apply Procedure

We are looking for a Customer Service Intern.