Sales Operations Executive (On-Site)
- No. of Openings 1
- Industry Retail and Trading
- Category Marketing/Sales
- Location Naxal, Narayanchaur
- Job Level Mid Level
- Salary Nrs. (20k-30k) Monthly (Negotiable)
- Education Level Intermediate (+2)
- Desired Candidate Both(Female, Male)
- Expiry date Feb 01, 2026 (Expired)
- Skills Sales and Marketing, Customer Service, Sales Management, Merchandising, Product Knowledge, Communication skills, Attention To Detail, Team Work
Job Description
The Sales Operations Executive is responsible for delivering excellent customer service while supporting sales and store operations at Harrington Nepal. This role includes assisting customers with product selection, processing sales transactions, maintaining merchandise quality and visual standards, and supporting inventory and daily store activities. The associate will work closely with the team to achieve sales targets and ensure a clean, organized, and customer-friendly store environment.
Key Responsibilities
Customer Service
- Greet customers warmly and ensure a positive shopping experience.
- Respond effectively to customer inquiries regarding Harrington’s products, styles, sizes, and materials.
- Assist customers in locating items and recommend suitable products based on their needs.
- Handle customer complaints and concerns professionally and efficiently to ensure customer satisfaction.
Sales Operations
- Process sales transactions accurately and efficiently at the cash register.
- Negotiate prices and promotions in line with company guidelines.
- Close sales effectively and upsell or cross-sell related products.
- Handle product returns and exchanges according to company policy.
Quality Check & Merchandise Management
- Conduct quality checks on all merchandise to ensure products meet required quality standards.
- Maintain visual merchandising standards, including proper shelf stocking and attractive product displays.
- Restock shelves and ensure all items are displayed correctly and neatly.
- Sort and rotate merchandise to keep inventory organized and fresh.
- Support in-store promotions and assist with visual displays.
Job Specification
- Assist with inventory counting and stock management activities.
- Maintain a clean, organized, and safe working environment.
- Assist with store opening and closing duties as required.
- Follow all company policies, procedures, and operational guidelines.
Additional Skills & Requirements
- Product Knowledge: Good understanding of Harrington’s fashion styles, trends, and fabrics.
- Communication Skills: Strong interpersonal skills with the ability to engage customers professionally and courteously.
- Sales Skills: Ability to build rapport, identify customer needs, and close sales effectively.
- Customer Service Orientation: Skilled in handling inquiries, resolving issues, and delivering excellent service.
- Cash Handling: Proficient in operating cash registers and processing transactions accurately.
- Attention to Detail: Ability to maintain organized merchandise displays and a tidy workspace.
- Teamwork: Ability to work collaboratively with team members to achieve store targets.
- Preferred candidates should be under 25 years of age.
Special Notes
- This position is applicable for female candidates only.
- Candidates with a valid driving license and access to a two-wheeler will be given additional priority.
About Company
Harrington, headquartered in Toronto, Canada has its designs crafted with the finest materials from Italy to Mongolia of which the feel, softness,...
Harrington, headquartered in Toronto, Canada has its designs crafted with the finest materials from Italy to Mongolia of which the feel, softness, and comfort go beyond excellence.
Harrington is humbled by the reputation it has garnered over the years for the finesse and craftsmanship in all apparel leading the way to be one of the most sought-after brands in recent times for premium quality and worthiness. Harrington apparel is manufactured in our factories in Vietnam, Türkiye, Nepal, India, and Bangladesh focusing on the ethical standards as a business and our commitment towards many people and communities who make the products.
