Position: Customer Service Representative (Premium Job)
- No. of Openings 5
- Industry Business Process Outsourcing (BPO)
- Category Customer Service
- Job Location Bijya Basti Marg, Sanepa
- Job Level Entry Level
- Salary NRS (20k-25k) Monthly
- Education Level Intermediate (+2)
- Desired Candidate Both(Female, Male)
- Experience Fresher
- Expiry date Apr 09, 2024 (Expired)
- Vehicle License No
- Skills Communication skills, Microsoft Office, Time Management, Teamwork, Customer Service
Job Description
- Responsible for resolving customer queries, providing customer support, ensuring customer satisfaction, enhancing customer experience and generating leads.
- Respond to customer inquiries via phone, email, and chat promptly and professionally.
- Process orders, returns, and exchanges accurately and efficiently.
- Educate customers about our products and services and assist with placing orders.
- Collaborate with other departments to ensure customer satisfaction.
- Stay up-to-date with our products, services, and policies to provide accurate information to customers.
Office Timing : 6:00 AM to 2:30 PM
Job Specification
- Should represent the company at all times and should be able to communicate effectively in English with customers.
- Customer Experience skills will be required to ensure that each customer has an optimum experience with our services.
- Excellent English communication, listening, and problem-solving skills are necessary.
- A customer-focused approach towards work is important.
- Knowledge of MS Office applications.
- Comfort in learning various applications used in a contact center.
- Previous experience in Customer Service is an advantage.
Apply Instruction
Interested candidates can send their CV to [email protected]
This job has been expired
on 2024-04-09
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About Company
GPG Services Pvt Ltd is a business growth service provider that offers quality lead generation services to its clients. The company is located in Kathmandu, ...
GPG Services Pvt Ltd is a business growth service provider that offers quality lead generation services to its clients. The company is located in Kathmandu, Nepal, and offers campaigns for Australia, USA, Canada, and UK.
