Customer Service Representative Intern (AU & US shift)
- No. of Openings 2
- Industry Other
- Category Customer Service
- Location Lalitpur District
- Job Level Entry Level
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience Fresher
- Expiry date Apr 17, 2026 (6 days left)
- Skills Ability to perform under pressure, Client Communication, Excellent In English Speaking, English Typing and Speaking, Adaptability and flexibility, Ability to multitask, Basic computer skills for reporting and documentation, Able to multitask, Communication
Job Description
Role Overview:
As a Customer Service Representative Intern at Blys, you will have the opportunity to gain hands-on experience in customer service and communication. You will assist our customer service team in handling inquiries, processing bookings, and resolving issues faced by our customers. This internship is ideal for someone looking to develop their skills in a supportive environment, gain insights into the wellness industry, and contribute to enhancing customer experiences.
Responsibilities:
- Assist in processing bookings and handling customer inquiries in a timely and professional manner.
- Respond to phone calls, emails, and live chat inquiries.
- Provide customers with accurate information and assistance regarding their inquiries.
- Help maintain and update the company’s knowledge base and Help Center.
- Support outbound communications and follow-up activities.
- Perform other duties as assigned to support the customer service team.
Job Specification
Requirements:
- Currently pursuing a Bachelor’s degree in Business Administration, Marketing, or a related field.
- Excellent communication skills (verbal and written).
- Friendly and approachable demeanor with the ability to build rapport with clients.
- Positive and proactive attitude, with a willingness to learn and improve.
- Basic problem-solving skills and the ability to handle customer inquiries professionally.
- Attention to detail and good organizational skills.
- Familiarity with Google Apps and basic computer skills.
- Able to manage time effectively and prioritize tasks.
- Previous customer service experience is a plus but not required.
- Must be available for a minimum of 3 months.'
Benefits – Why Join Blys?
- Fast-growing and exciting start-up with excellent growth opportunities.
- Mission-led company aiming to make a meaningful impact.
- Opportunity to work with a young, dynamic, world-class team.
- Rewarding work with interesting and challenging problems to solve.
- Fun and open culture that encourages learning and collaboration.
- Positive company outlook – well-funded, profitable, and growing fast.
- Significant influence on company direction and performance.
- Competitive remuneration package.
- Balanced work hours.
- Advance Salary / Employee Loan policy.
- Five-day work week.
- Fun team events, including company trips.
- Opportunity to make a real impact on 100,000+ customers.
Working Hours :
Shift-based role
3:45 AM – 12:45 PM
OR
11:45 AM – 8:00 PM
(We have to manage shift so candidate has to be flexible regarding timing)
About Company
About us :Imagine a world where you could get the best services and products in wellness delivered to you with the tap of a button. That’s...
About us :
Imagine a world where you could get the best services and products in wellness delivered to you with the tap of a button. That’s what we’re building at Blys.
We are on a mission to improve the quality of life and overall happiness for people around the world by providing easy access to wellness & self-care. We bring the best practitioners to tens of thousands of customers, by seamlessly connecting them to qualified & independent professionals in wellness, fitness, and beauty.
This also means empowering practitioners to create flexible, safe, and reliable income opportunities for themselves who earn millions of dollars every year through our platform.
With over 15,000 5-star ratings and a community of 100,000 customers, Blys is the #1 on-demand booking platform for wellness services in Australia and New Zealand.We've achieved amazing things and had incredible growth to date, but we’re only starting. We are now searching for an outstanding Full Stack Software Developer to help us take Blys to the next level as we continue to build out the platform and expand.
With alumni from Freelancer, eBay, Canva, Booking.com, and The Iconic, you’ll be surrounded by a driven and experienced team of product and engineering talent, and help execute an ambitious product roadmap and company goals.
We’re a young, rapidly growing company with a great culture and opportunity to grow.
