Position: Customer Service Representative (Premium Job)
- No. of Openings 2
- Industry E-Commerce
- Category Customer Service
- Job Location Naxal, Kathmandu District
- Job Level Entry Level
- Salary NRS (15k-20k) Monthly
- Education Level Intermediate (+2)
- Desired Candidate Both(Female, Male)
- Experience 6 months
- Expiry date Apr 19, 2024 (Expired)
- Vehicle License Yes (Preferred)
- Two/Four Wheeler Require TWO-WHEELER
- Skills Communication skills, Interpersonal Skills (e.g.: patience, empathy)
Job Description
- Answer phone calls and respond to customer inquiries regarding products and services.
- Recommend product or service by collecting customer information and analyzing their product and service needs.
- Handle and process online and telephonic orders.
- Mobilize delivery staffs in wise, effective and efficient manner.
- Ensure excellent service standards and maintain high customer satisfaction.
- Know the company’s products and services and stay updated with the related issues.
- Promptly identify and resolve customer issues and follow up to ensure resolution.
- Contribute to team effort by accomplishing related results as needed.
Job Specification
- Bachelors running.
- Experience in call center or hospitality industry will be added advantage.
- Should be willing to work in evening shift.
- Should be willing to work in weekends and public holidays.
- Should have a 2 wheeler and valid driving license.
Benefits:
- Social Security Fund
- Festival allowance
- Friendly and Collaborative work environment
- Night and morning allowance
This job has been expired
on 2024-04-19
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About Company
Foodmandu is the pioneer company in Nepal that delivers foods from more than 800 different restaurants in Kathmandu to your doorstep. As a pioneer ...
Foodmandu is the pioneer company in Nepal that delivers foods from more than 800 different restaurants in Kathmandu to your doorstep. As a pioneer food delivery service provider, we are making life easier through online ordering. We know that your time is valuable and sometimes every minute in the day counts.
