Communication Officer

We are a group of passionate educators, engineers, researchers, and technocrats motivated and inspired to bring transformation, innovation, and revolution to the education sector of Nepal with the use of information and communication technology,E-Digital Nepal is a leading IT company specializing in the development and sale of ERP software tailored for schools and colleges. We are hiring a skilled and enthusiastic Communication Officer who will handle both internal and external communication, manage client interactions, support public relations, and help promote the company’s services and projects effectively.  

• Serve as the communication bridge between clients and internal departments (Sales, Support, Implementation).
• Respond promptly to inquiries from schools, colleges, students, and the general public via phone, email, and social media.
• Draft, edit, and manage professional communication materials including proposals, announcements, and marketing content.
• Handle public relations for the E-Digital Nepal services by crafting newsletters, press releases, and promotional content.
• Coordinate and assist with client onboarding communication and orientation programs.
• Maintain a record of all client communications and follow-ups for ongoing projects.
• Manage company’s online presence and branding through social media platforms and website updates.
• Support the sales and marketing teams in campaign messaging and outreach activities.
• Identify client concerns or feedback and escalate them to relevant departments when needed.
• Ensure consistent and professional communication standards across all platforms.

Education:

• Bachelor’s degree in Mass Communication, Journalism, English, Marketing, or related fields
• Master’s degree (preferred but not mandatory)

Experience:

• 1+ years of experience in a communication, public relations, or client service role
• Experience in the IT, EdTech, or education sector is a strong advantage

Category Requirements

• Communication Skills :Excellent verbal and written skills in Nepali and English
• Client Handling:Experience dealing with client queries, updates, and support
• Content Creation:Ability to write clear, concise, and engaging content
• Microsoft Office:Proficient in MS Office (Word, Excel, Outlook).
• Technical Awareness:Familiar with ERP systems and educational technologies
• Digital Media: Knowledge of social media platforms and basic content management
• Interpersonal Skills: Friendly, confident, and professional personality
• Organizational Skills :Attention to detail, task tracking, and reporting ability
• Coordination :Works well with multiple departments and stakeholders
• Adaptability: Can handle multiple projects and shifting priorities

Why Join Us?

• Opportunity to work in a growing tech company with a meaningful mission in the education sector.
• Friendly and supportive work environment.
• Professional development opportunities.
• Exposure to client service in the EdTech industry.

Working Hours:

• Sunday to Friday, 10:00 AM – 6:00 PM (or as per company policy)

Benefits:

• Professional development opportunities
• Work exposure in EdTech and digital communication
• Supportive and growth-oriented team environment