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Customer Retention Executive

No. of Openings 1
Category Customer Service
Location Bagmati Province, Chitwan District
Job Level Mid Level
Job Type Contract
Salary Nrs. Negotiable Monthly
Education Level Intermediate (+2)
Desired Candidate Both(Female, Male)
Experience Fresher
Expiry date May 23, 2026 (8 days left)

Job Description

Position: Customer Retention Executive – Tandi
Job Level: Entry
Number of Vacancy: 1
Qualification: SLC Passed/ +2 Completed
Experience: Freshers are encouraged to apply
Contract of Employment: Full-time
Job Location: Tandi

Skills and Knowledge:

Strong communication and interpersonal skills
Good problem-solving and conflict resolution abilities
Basic computer knowledge (MS Office, CRM tools)
Ability to work in a fast-paced environment
Prior experience in customer service will be an added advantage

Job Duties & Responsibilities:

Ensure customer retention through proactive engagement and relationship management
Follow up with customers for service renewal and device recovery
Provide accurate information regarding products and services
Address customer inquiries, concerns, and complaints efficiently
Coordinate with internal teams to resolve customer issues in a timely manner

Application Deadline: 2026-05-23

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