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Front Desk Officer / Receptionist

No. of Openings 1
Industry Education Consultancy
Category General Mgmt. / Administration
Location Baneshwor, Kathmandu District
Job Level Mid Level
Salary Nrs. (Negotiable)
Education Level Bachelors
Desired Candidate Female Only
Experience 6 months
Expiry date Oct 23, 2025 (Expired)
Skills Front Desk Operations, Customer Handling, Communication skills, Multitasking, Organizing Skills, Record Keeping

Job Description

The Front Desk Officer will serve as the first point of contact for visitors, students, and parents at Access Education Centre. This role involves providing excellent customer service, managing administrative tasks, and supporting the daily operations of the office to ensure smooth coordination among students, staff, and counselors.

Key Responsibilities:

Visitor and Client Interaction

Greet and welcome visitors, students, and parents in a professional and friendly manner.
Answer phone calls, respond to emails, and provide accurate information regarding consultancy services and study destinations.
Direct inquiries to the appropriate department or counselor as needed.

Administrative Support

Schedule appointments and maintain an organized calendar for counselors and management.
Manage incoming and outgoing mail and handle basic filing and data entry tasks.
Maintain visitor logs and ensure timely follow-up where required.

Office Organization

Keep the front desk area neat, organized, and presentable to create a positive impression.
Ensure availability of office supplies and coordinate with vendors when needed.

Coordination

Act as a liaison between visitors, staff, and counselors to ensure effective internal communication.
Support the team in day-to-day administrative and coordination activities.

Record Keeping

Assist in maintaining and updating student records, application data, and CRM systems.
Ensure confidentiality and accuracy of all records and information.

Event Support

Provide logistical and administrative assistance during education fairs, seminars, and promotional events.
Help prepare event materials and coordinate communication with participants.

Job Specification

Education: Minimum +2; Bachelor’s degree in Management or related field preferred.
Communication: Strong verbal and written communication skills in English and Nepali.
Customer Service: Friendly, welcoming, and professional demeanor with a positive attitude.
Organizational Skills: Ability to multitask, prioritize, and manage time effectively.
Technical Proficiency: Basic knowledge of Microsoft Office (Word, Excel, Outlook) and general computer operations.
Proactiveness: Self-motivated, detail-oriented, and capable of working independently as well as in a team environment.

Personal Attributes:

Polite and courteous with a professional appearance.
Punctual, reliable, and responsible.
Energetic and adaptable to a dynamic work environment.

This job has been expired on 2025-10-23

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About Company

As a leading name in the Education Consultancy sector, Access Education Network has been empowering dreams and guiding aspiring individuals towards a...