Position: Front Office Assistant (Premium Job)
- No. of Openings 1
- Industry Hospitality
- Category Administration
- Job Location Gaushala
- Job Level Junior Level
- Salary Negotiable
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 1 + year
- Expiry date May 03, 2024 (2 days left)
- Vehicle License No
- Skills Front Desk Operations, Greeting, Guest Relations
Job Description
- Greet and welcome guests in a courteous and professional manner.
- Handle check-in and check-out procedures efficiently.
- Manage reservations, room assignments, and guest inquiries.
- Provide information about hotel facilities, services, and local attractions.
- Process payments, handle cash transactions, and maintain accurate records.
- Assist guests with luggage, transportation arrangements, and special requests.
- Handle telephone calls, emails, and messages promptly and courteously.
- Address guest concerns and resolve issues in a timely and effective manner.
- Collaborate with other hotel departments to ensure guest satisfaction and smooth operations.
Job Specification
- Previous experience in a front desk or customer service role preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in computer systems and hotel management software.
- Customer-focused with a passion for providing exceptional service.
- Ability to work flexible hours, including evenings, weekends, and holidays.
About Company
Since 2006, Trade Tower Group thrives as a diversified conglomerate. Leaders in commercial real estate with Trade Tower Thapathali & Gaushala, while ...
Since 2006, Trade Tower Group thrives as a diversified conglomerate. Leaders in commercial real estate with Trade Tower Thapathali & Gaushala, while elevating hospitality with Hotel Crystal Pashupati. We're experts in project development and operations!
