Waiter / Waitress
- No. of Openings 15
- Industry Hospitality
- Category Hospitality
- Location Tilottama -13, Rupandehi Besides of Tiger Palace Resort
- Job Level Junior Level
- Salary Nrs. (15K - 18K) Monthly (Negotiable)
- Education Level Intermediate (+2)
- Desired Candidate Both(Female, Male)
- Experience 1 + year
- Expiry date Apr 29, 2025 (9 days left)
- Vehicle License no
- Skills Pleasant Personality, Interpersonal and Communication Skills, Customer Service, Food And Beverage
Job Description
Position Overview:
The Waiter/Waitress is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guest satisfaction in the dining area. They play a key role in creating a positive dining experience for guests through attentive service and a friendly attitude.
Key Responsibilities:
- Greet guests warmly, present menus, and assist in making menu selections.
- Take accurate food and beverage orders and relay them to the kitchen or bar.
- Serve food and drinks in a timely, professional, and courteous manner.
- Ensure that tables are properly set, cleaned, and maintained throughout the service.
- Monitor guest needs and respond promptly to requests or concerns.
- Upsell food and beverages when appropriate to maximize revenue.
- Maintain cleanliness and hygiene in the dining area, including personal grooming and uniform standards.
- Process bills accurately and handle payments (cash, card, digital).
- Follow safety and sanitation policies and procedures at all times.
- Collaborate with kitchen and other service staff to ensure smooth restaurant operations.
Job Specification
Education:
- High school graduate or equivalent preferred.
- Basic training in hospitality or customer service is an advantage.
Experience:
- 1–2 years of experience in a similar role preferred, but freshers with the right attitude and communication skills may also apply.
- Experience in restaurants, hotels, cafés, or hospitality environments is a plus.
Skills and Competencies:
- Strong communication and interpersonal skills.
- Friendly, energetic, and customer-focused attitude.
- Ability to multitask and work in a fast-paced environment.
- Basic math skills for handling bills and payments.
- Attention to detail and strong personal hygiene.
- Team player with a willingness to learn and take initiative.
- Knowledge of food and beverage items, including ingredients and presentation, is a bonus.
- Ability to stand and walk for extended periods.
