Posted On : 2019-11-29 Days Left : Expired
Basic Information
Location : Thapathali,Kathmandu
No of Vacancy : 10
Experience : Freshers
Job Level : Entry Level
Job Type : Full Time
Salary : Negotiable /month
Educational Qualification :
Expiry date : 2019-12-06
Job Description

Job Description

  • You are choosing to provide after-sales support for software or businesses that specialize in providing customers with support and maintenance
  • Logging the queries of customers and employees
  • Analysis of call logs in order to discover any underlying issues or trends
  • Diagnosing and solving hardware or software faults
  • Testing and evaluating new technology
  • Performing electrical safety checks on the company’s computer equipment
  • Responding to call-outs in a timely fashion
  • Filed visit as a part of support and clients genuine requirements
  • Installation & configuration of a company’s computer hardware operating systems and applications
  • Maintenance and monitoring of computer networks and systems
  • Following instructions, either written or in diagram form, in order to set up a system or fix a fault
    Other Specification
    • IT or Engineering background will be an added advantage
    • Language fluency is a must
    • Excellent problem-solving skills
    • The capacity to work well within a team
    • Attention to detail
    • Logical thinking
    • Expert knowledge in how operating systems and software works
    • Interpersonal skills as you will regularly be in contact with colleagues and/or customers
    • The ability to priorities your workload
    • The capacity to clearly explain a technical problem to a customer/colleague
    • Outstanding listening and questioning skills
    • Willing to travel all over Nepal for the support as and when required
    • Support background in IT product and related services will be an added advantage
    • Must have two wheeler with valid license