Position: Guest Relation Officer (Recent Job)
- No. of Openings 1
- Category General Mgmt. / Administration
- Job Location 1
- Job Level Junior Level
- Salary Negotiable
- Desired Candidate Both(Female, Male)
- Experience 1 + year
- Expiry date Nov 26, 2021 (Expired)
Job Description
- Should possess detailed information and brief the guests about the Hotel and its facilities and safety measures
- Detailed information regarding daily arrivals and room requirements.
- Have up to date information on daily room occupancy
- Providing excellent customer service as per hotel standards.
- Oversee and escort VIP guests, arrivals and departures.
- Maintain up-to date information on room rates, current promotions, offers and packages
- Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
- Welcome, escort and guide guests throughout the stay
- Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
- Supervise and coordinate events
- Any job as assigned by sales
Job Specification
- Graduate degree
- Fluency in written and spoken English
- Must be able to work shifts - days, evenings, weekends and holidays.
- Professional and humble in character and presentation with strong interpersonal and organizational skills.
- Personable, enthusiastic, self-motivated and able to work independently.
- Observant, discriminating and detail-oriented
- Ability to understand and carry out oral and written instructions and request clarification when needed
This job has been expired
on 2021-11-26
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