Club Himalaya

Kathmandu

Guest Relation Officer

Basic Information

  • No. of Openings 1
  • Job Category General Mgmt. / Administration
  • Job Location Kathmandu
  • Job Level Mid Level
  • Salary Negotiable
  • Province Province No. 3
  • Desired Candidate Both(Male, Female)
  • Experience 1 year
  • Expiry date 2021-11-26

Job Description

  • Should possess detailed information and brief the guests about the Hotel and its facilities and safety measures
  • Detailed information regarding daily arrivals and room requirements.
  • Have up to date information on daily room occupancy
  • Providing excellent customer service as per hotel standards.
  • Oversee and escort VIP guests, arrivals and departures. 
  • Maintain up-to date information on room rates, current promotions, offers and packages
  • Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
  • Welcome, escort and guide guests throughout the stay
  • Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
  • Supervise and coordinate events 
  • Any job as assigned by sales

Job Specification

  • Graduate degree
  • Fluency in written and spoken English
  • Must be able to work shifts - days, evenings, weekends and holidays.
  • Professional and humble in character and presentation with strong interpersonal and organizational skills.
  • Personable, enthusiastic, self-motivated and able to work independently.
  • Observant, discriminating and detail-oriented 
  • Ability to understand and carry out oral and written instructions and request clarification when needed
Already Applied
This job has been expired on 26-Nov Withdraw