Position: Front Desk Officer / Receptionist (Recent Job)

Job Description

• Serves visitors on phone and office by greeting, welcoming, and directing them appropriately
• Explaining customers about our products and services
• Notifies company personnel of visitor arrival
• Maintains security and telecommunications system
• Informs visitors by answering or referring inquiries
• Maintains security by following procedures, monitoring logbook, and attendance
• Contributes to team effort by accomplishing related results as needed
• Making customer feedback phone calls everyday
• Making telemarketing calls to prospects about our products and services
• Scheduling customer bookings and follow-up appointments
• Billing customers and maintaining record of everyday expenses

Job Specification

    Good knowledge in computers, Excel and accounting software
    Excellent communication and convincing skill
    Fluency in both written and spoken English
    Pleasant personality with positive attitude
    Proven experience as a telemarketer or any call-center roles
    Ability to maintain general accounts and invoicing
    Ability to work under pressure and manage high call volumes
    Enthusiasm for automotive industry
    Fast learner and passionate in building customer relationships

Note: Female candidates are highly encouraged to apply.