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About us

 Infotech Services Pvt. Ltd. is an complete Human Resource consulting firm operating since 2008, which offers quality services in the field of human resource to different organizations and Job seekers.

Posted On : 2019-09-26 Days Left : Expired
Basic Information
Location> : Kathmandu
No. of vacancy : Few
Experience : Min 2 Years
Job category : Industrials
Job Level : Mid Level
Job Type : Full Time
Salary : Negotiable month
Educational Qualification : MBA/MBS/BBA/BBS
Expiry date : 2019-10-15
Job Description
  • Application and Operational Support Maintenance- Support power & end user queries on functional and technical aspects of the solution
  • Identify issues and escalate as appropriate for fixes
  • Assign incident or query to appropriate team if not able to resolve within   
  • Provide support for incidents, coordinate changes and fixes
  • Managing and monitor the solution to ensure services are always up and running

 

  • Monitoring Sales Operation Back Office- Monitor sales team compliance to establish TME daily sales operation process in TME Lite
  • Track and identify potential fraud incidents in the sales operations 
  • Collaborate with Sales Team on data setup – route planning, user creation and sales hierarchy setup
  • Ensure TME system needed for inventory management and end of day reconciliation is in place

 

  • System Optimization- Assist in application rollout testing and ongoing testing of system changes

 

  • Supplier Management
  • End User and Back Office Training- Provide initial training support to  end-users and back-office resources that ensures accurate and effective system usage

 

  • Hardware and infrastructure management- responsible to support end user on hardware replacement, trouble shoot HH and IT related company assets
  • Responsible to keep tract on inventory of IT related items (HH, Desktop, tablet, laptop, sim card, printer ink)
  • Assist in maintenance of IT related hardware in HQ.
Job Specification
  • Familiarity with hardware and trouble shoot experience
  • Basic knowledge on MS office
  • Passionate and hardworking
  • Willingness to learn