Job Responsibilities:
Business Growth:
Identify and develop new business opportunities in the healthcare sector, including hospitals, clinics, healthcare centers, and corporate.
Generate and qualify leads through research, cold calls, networking, and referrals.
Promote the full range of pathology services offered by the lab.
Client Relationship Management:
Build and maintain relationships with current and potential clients.
Conduct meetings and presentations to showcase the lab’s services.
Develop proposals and negotiate contracts for large-scale corporate clients or institutions.
Market Research & Strategy:
Analyze market trends, competitive landscape, and customer needs to develop targeted sales strategies.
Work closely with marketing and operations teams to tailor services to meet client demands.
Sales Reporting & Targets:
Meet and exceed individual and team sales targets.
Prepare and submit regular reports on sales activities, market trends, and competitor activities.
Maintain accurate and up-to-date records of client interactions in the CRM system.
Collaboration & Coordination:
Coordinate with internal teams (operations, customer service, etc.) to ensure timely and efficient delivery of services to clients.
Participate in conferences, trade shows, and networking events to promote the lab's services.
Customer Service:
Address customer inquiries, complaints, and concerns in a timely and professional manner.
Ensure high levels of customer satisfaction through excellent service delivery.
Job Specification:
Bachelor’s degree in BBA, BBS, or a related field.
1–2 years of relevant experience in Sales & Marketing, preferably in the laboratory or healthcare sector.
Good understanding of sales and business development processes.
Ability to identify potential clients and generate new business opportunities.
Strong customer relationship and communication skills.
Ability to achieve assigned sales targets.
Good negotiation, presentation, and follow-up skills.
Self-motivated, target-oriented, and willing to travel for business purposes.
Valid two-wheeler driving license is mandatory.