Officer- Insurance Claim

  • Industry Other
  • Category Ticketing / Reservation Officer
  • Location Lalitpur District, Nepal
  • Expiry date Jul 05, 2026 (7 days left)
Job Description
Brands: DEEPAL, NAMMI & SERES

Department: Service Department

  • Handling all vehicle insurance claims from initiation to settlement.
  • Coordinating with insurance companies for survey, approval, and claim processing.
  • Ensuring proper documentation for accident vehicles, repair estimates, and claim submission.
  • Liaising between customers, insurance surveyors, and workshop/service team.
  • Tracking claim status and following up for timely approval and reimbursement.
  • Preparing insurance-related reports, claim registers, and MIS reports.
  • Ensuring compliance with insurance policies, guidelines, and company procedures.
  • Assisting customers with claim requirements and guiding them through the process.
  • Coordinating vehicle inspection and survey scheduling with insurers.
  • Supporting service advisors in insurance job card handling and billing processes.
  • Resolving claim-related issues and discrepancies with insurance companies.
  • Maintaining proper records of all insurance claims and related documents.

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