Officer- Insurance Claim
- Industry Other
- Category Ticketing / Reservation Officer
- Location Lalitpur District, Nepal
- Expiry date Jul 05, 2026 (7 days left)
Job Description
Brands: DEEPAL, NAMMI & SERESDepartment: Service Department
- Handling all vehicle insurance claims from initiation to settlement.
- Coordinating with insurance companies for survey, approval, and claim processing.
- Ensuring proper documentation for accident vehicles, repair estimates, and claim submission.
- Liaising between customers, insurance surveyors, and workshop/service team.
- Tracking claim status and following up for timely approval and reimbursement.
- Preparing insurance-related reports, claim registers, and MIS reports.
- Ensuring compliance with insurance policies, guidelines, and company procedures.
- Assisting customers with claim requirements and guiding them through the process.
- Coordinating vehicle inspection and survey scheduling with insurers.
- Supporting service advisors in insurance job card handling and billing processes.
- Resolving claim-related issues and discrepancies with insurance companies.
- Maintaining proper records of all insurance claims and related documents.