- Responding to internal and external HR related inquiries or requests and provide assistance accordingly.
- Redirecting HR related calls or distribute correspondence to the appropriate person of the team.
- Maintain records of personnel-related data (payroll, personal information, leaves, turnover rates etc.) in both paper and the database and ensure all employment requirements are met.
- Liaise with other departments or functions (payroll, benefits etc.).
- Support the recruitment/hiring process by sourcing candidates, performing back ground checks, assisting in shortlisting, issuing employment contracts etc.
- Assist supervisors in performance management procedures.
- Schedule meetings, interviews, HR events etc. and maintain the team’s agenda.
- Coordinate training sessions and seminars.
- Perform orientations, on-boarding and update records with new hires.
- Produce and submit reports on general HR activity.
- Assist in ad-hoc HR projects, like collection of employee feedback.
- Support other functions as assigned.
- Bachelor’s degree in management or related field with 1 year of experience or Intermediate with 5 years of experience in related field. (For external, BBA/BBS/BBM preferred)
- Knowledge of HR and financial management practices.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint) and HR/finance software.
- Excellent interpersonal, organizational, and problem-solving skills.
- Strong ethical standards and ability to maintain confidentiality of sensitive HR and financial data with strong emotional resilience.
- Ability to multitask and work under tight deadlines.