Restaurant Supervisor
- Industry Other
- Category Hospitality
- Location Kathmandu, Nepal
- Expiry date Apr 12, 2026 (6 days left)
Job Description
Company DescriptionRoadhouse Group has been a trailblazer in Nepal’s hospitality industry since 1992, renowned for introducing the country's first wood-fired pizza at its flagship Roadhouse Café in Thamel. With a portfolio of over 20 restaurants and boutique hotels in Kathmandu and Pokhara, the company has built a trusted reputation for delivering exceptional service and culinary excellence. Driven by a mission to create memorable hospitality experiences, Roadhouse Group is committed to innovation, sustainability, and support for local talent. By combining a dedication to community and a passion for great food, Roadhouse strives to bring people together and foster a forward-thinking, inclusive hospitality sector in Nepal.
This is a full-time, on-site role for a Restaurant General Manager based in Kathmandu. The General Manager will oversee daily restaurant operations, ensure exceptional customer service, and uphold the company’s high standards for quality and guest satisfaction. Responsibilities include managing and training staff, ensuring efficient workflow, addressing customer feedback, and maintaining compliance with health and safety regulations. The role also involves collaborating with team members to consistently deliver an exceptional dining experience in a welcoming and vibrant environment.
- Strong supervisory skills to manage, train, and oversee performance of restaurant staff effectively.
- Proven expertise in Customer Service and Customer Satisfaction to ensure a memorable guest experience.
- Excellent Communication skills to facilitate clear and positive interactions with team members and guests.
- Understanding of Food & Beverage operations, including menu planning, quality control, and compliance with industry standards.
- Proactive problem-solving abilities and a focus on detail-oriented operational management.
- Minimum of 3–5 years of experience in restaurant or hospitality management.
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.
- Familiarity with local and international hospitality trends is an advantage.
