Front Desk Administrator

Job Description

Company Description

World Distribution Nepal is a well-established company based in Nepal, specializing in providing a broad range of IT services and products. The company operates with a commitment to delivering reliable and innovative solutions to meet diverse client needs. With a focus on quality and excellence, World Distribution Nepal aims to contribute to the technology landscape. The company values professionalism and customer satisfaction in all aspects of its operations.

Role Description

This is a full-time on-site role for a Front Desk / Administrative Assistant located in the Kathmandu District. The role involves managing administrative tasks, handling front desk responsibilities, and supporting executives with clerical and organizational duties. Day-to-day tasks include answering phones, managing appointments, coordinating office communications, organizing documents, and assisting with other administrative functions as needed to ensure smooth office operations.

Key Responsibilities

1. Reception & Visitor Management

• Greet visitors, clients, and partners in a professional and welcoming manner
• Manage the reception area and maintain visitor records
• Direct visitors to appropriate departments or staff

2. Phone & Email Handling

• Answer and route incoming phone calls
• Respond to general inquiries or forward them to relevant departments
• Take and relay accurate messages

3. Mail & Courier Coordination

• Receive and distribute incoming mail and packages
• Arrange courier services for outgoing documents
• Maintain dispatch and courier records

4. Administrative Support

• Assist with document printing, scanning, and filing
• Maintain organized digital and physical records
• Support staff with basic administrative tasks

5. Meeting & Calendar Coordination

• Schedule meeting rooms and appointments
• Prepare meeting spaces and ensure necessary equipment is available

6. Office Supplies & Facilities

• Monitor office stationery and supplies
• Coordinate procurement of office supplies
• Report office maintenance or facility issues

7. HR & Office Support

• Assist in onboarding logistics for new employees
• Maintain attendance or visitor logs
• Support office events and internal activities

Qualifications

• Strong Administrative Assistance, Executive Administrative Assistance, and Clerical Skills
• Excellent Phone Etiquette and Communication skills
• Ability to manage schedules, organize resources, and maintain office efficiency
• Proficiency in using office software and basic administrative tools
• Strong organizational and time-management abilities
• Flexible, proactive, and able to work independently in a fast-paced environment
• Prior experience in a similar role for a year preferred
• Bachelor’s degree in Business Administration, Communication, or a related field is a plus