Regional Manager (PTM)
- Industry Other
- Category Operations
- Location Bagmati, Nepal
- Expiry date May 25, 2025 (Expired)
Job Description
Location: Janakpur and Biratnagar
Qualification & Experience:
- Bachelors of Electronics and Communication Engineering or related
- At least 5+ year of working experience in Telecommunication/related field
- Should have sound knowledge in telecom network elements and its operations
Job Description:
• Managing daily workflow by assigning tasks and setting clear expectations.
• Team orientated approach for assisting Project management leaders and supporting NOC, CM, PM, Fiber , DG, Transmission - MW or IPRAN, DWDM, RAN, SMPS, Solar, NEA , Inventory, & other scope related to Managed service scope
• KPI related activities including AWP signing, PO , PR and able to address issues raised from any stack holder
• Supervise and manage a team of field technicians, ensuring efficient and effective performance.
• Provide training, coaching, and mentorship to team members.
• Schedule and assign work orders, optimizing resource allocation.
• Monitor team performance and ensure adherence to performance metrics.
• Ensure timely resolution of network outages and technical issues.
• Coordinate with other departments and external vendors to ensure smooth operations.
• Manage and maintain field inventory and equipment.
• Ensure that all work is performed in compliance with safety regulations and company standards.
• Act as a point of contact for customer inquiries and issues related to field operations.
• Ensure high levels of customer satisfaction.
• Resolve customer complaints and issues in a timely and professional manner.
• Generate and analyze field operations reports.
• Maintain accurate records of work performed, equipment inventory, and other relevant information.
• Prepare and present reports to senior management
• Strong understanding of telecommunications equipment and technologies.
• Proven experience in field operations management.
• Excellent leadership and communication skills.
• Strong problem-solving and decision-making abilities.
• Ability to 1 manage multiple projects and priorities.
Apply via Linkedin job post or email: sapana.gole@zte.com.cn
