People Operations Officer

Job Description

About this Role

As a People Operations Officer, you will become a part of the largest and award-winning software development and design company in Nepal. We are reinventing the way mobile and web applications are built, launched, and supported, and providing state-of-the-art web solutions to our clients.

You will be part of a dynamic and multifaceted team supporting the Recruitment, Employee Engagement, Training & Development function, and the overall operations of the People Operations Department. Moreover, you will enhance your expertise in various fronts through our tailor-made professional development programmes.

If you’re interested in growing your career and getting a closer look at how we approach people operations, we’d like to meet you.

Report to:

People Ops Manager

Talent Spotlight:

• 3+ years of experience in an HR role
• Bachelor's degree in business administration, Human Resources, or a related field
• Excellent spoken and written communication skills
• Strong influence and negotiation skills
• Strong understanding of Labor Law policies
• Proficiency in Google Sheets

The Impact Zone:

• Manage the end-to-end recruitment process, including job postings, candidate screening, interviews, and onboarding, ensuring a seamless hiring experience.
• Collaborate with hiring managers to define role requirements, expectations, and ensure alignment with organizational goals.
• Build and maintain strong relationships with recruitment agencies and external partners to optimize talent sourcing and acquisition strategies.
• Lead the traineeship program, from planning and candidate selection to execution, mentorship support, and feedback collection for continuous improvement.
• Implement process enhancements and automation to streamline workflows, improve efficiency, and enhance the overall candidate and employee experience.
• Enhance the employee journey by developing and executing strategies for effective onboarding, engagement, and retention.
• Prepare and analyze detailed reports on recruitment, traineeship, and learning sessions to provide actionable insights and support data-driven decision-making.
• Support the optimization of professional development processes (PDP) to foster employee growth, skill development, and career progression.
• Facilitate regular feedback collection and meetings with trainees, mentors, and stakeholders to ensure program effectiveness and address challenges promptly.
• Ensure compliance with organizational policies and continuously review and improve recruitment practices to maintain high standards and efficiency.

Expected Strengths and Competencies:

• Leadership and People Management: Ability to inspire, guide, and develop employees while leading teams and aligning People Ops initiatives with organizational goals.
• Employee Engagement and Retention: Expertise in designing and implementing strategies to improve employee engagement and retention throughout the employee lifecycle.
• Performance Management and Development: Strong knowledge in performance evaluation, competency assessments, and developing learning strategies to support employee growth.
• Data-Driven Decision Making: Proficiency in using people analytics to identify trends and provide actionable insights to improve People Ops strategies.
• Communication and Interpersonal Skills: Excellent communication skills with the ability to build strong relationships and handle sensitive issues with empathy and professionalism.
• Strategic Thinking and Problem Solving: Strong ability to align People Ops initiatives with business goals and devise solutions for complex employee and organizational challenges.
• People Ops Process Optimization and Innovation: Skilled at streamlining People Ops processes and implementing automation to improve efficiency and adapt to changing needs.
• Compliance and Ethical Standards: In-depth understanding of People Ops policies and regulatory requirements, ensuring compliance and ethical integrity in all practices.
• Change Management and Adaptability: Expertise in managing organizational change and supporting employees through transitions to ensure smooth operations.
• Collaboration and Teamwork: Ability to work effectively with cross-functional teams, leading People Ops initiatives while contributing to collaborative efforts.

If you tick all the boxes, join us to unravel your wonderful career. If not, join us to learn and unleash your potential as an outstanding People Operations Officer.