Customer Support
- Industry Other
- Category Customer Service
- Location Kathmandu, Nepal
- Expiry date May 18, 2025 (Expired)
Job Description
Company DescriptionABASAR NEPAL PVT. LTD. is a premier provider of human resources solutions, dedicated to supporting the unemployed and offering a wide range of staffing options since 2017. The company specializes in placing candidates in diverse fields and positions, from entry-level associates to mid-level and first-level managers. ABASAR NEPAL PVT. LTD. ensures a tailored approach to staffing strategies to match the right candidates with either direct-hire, contract, or consulting positions. Our services encompass HR consulting, staff outsourcing, recruitment, training and development, and business process outsourcing, aiming to align with market requirements and career objectives.
This is a full-time on-site role for a Customer Support Representative, located in Kathmandu. The Customer Support Representative will be responsible for providing technical support, addressing customer inquiries, ensuring customer satisfaction, and resolving issues in a timely and efficient manner. The role involves daily interaction with clients to troubleshoot problems and offer excellent service to enhance customer experience.
- Expertise in Customer Support and ensuring Customer Satisfaction
- Strong Interpersonal Skills to effectively communicate and build rapport with clients
- Technical Support skills and the ability to troubleshoot customer issues
- Analytical Skills to assess problems and develop appropriate solutions
- Excellent written and verbal communication skills
- Ability to work on-site in Kathmandu
- Bachelor's degree in a related field is preferred
- Experience in customer service or a similar role is advantageous
