Repair Technician

  • Industry Other
  • Category Customer Service
  • Location Kusunti, Nepal
  • Expiry date May 18, 2025 (Expired)
Job Description
Skills & Responsibilities

  • Identify & Troubleshoot issues of Network switches, ONU, STB, remotes, adaptors, wireless devices, Access point, etc.. including its hardware, software, and connectivity problems.
  • Perform component-level repairs on ONU & STB, Network switches, remotes, adaptors, circuit boards.
  • Replace faulty capacitors, resistors, ICs, transistors, power supply units, LAN ports, and fiber connectors Perform repair, maintenance, and replacement of faulty parts to restore functionality.
  • Configure devices and test them for proper operation, ensuring they meet performance standards. Use diagnostic tools (multimeter, oscilloscope, logic analyzer, etc.) to pinpoint defective components.
  • Maintain accurate records of all repairs, replacements, and configurations performed, including the causes of failure and solutions applied.
  • Work closely with other technical teams and departments to resolve devices issues and ensure customer satisfaction.
  • Conduct regular inspections of repaired mention devices to ensure they meet quality standards before they are returned to branches/ warehouse or put into service.
  • Monitor and manage parts inventory, ensuring that necessary components are available for repairs.
  • Keep up to date with the latest technologies and trends in mention devices, including firmware updates and software patches.

Qualifications & Requirements

  • SLC completed or relevant technical training, certifications, or experience in a related field.
  • Ability to analyze issues, identify root causes, and implement effective solutions.
  • Excellent verbal and written communication skills.
  • Ability to prioritize tasks, manage time effectively, and meet deadlines.
  • Ability to work accurately and meticulously, ensuring quality workmanship.
  • Ability to provide excellent customer service and build positive relationships.
This job has been expired on 2025-05-18
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