Front Office Associate
- Industry Other
- Category Hospitality
- Location Kathmandu, Nepal
- Expiry date May 18, 2025 (Expired)
Job Description
Role Description
This is a full-time on-site role for a Front Office Associate at Lavie Hospitality Group located in Bouddha, Kathmandu.
As a Front Office Associate, you will be the face of our establishment, ensuring every guest feels welcomed and valued. The day-to-day tasks include ensuring smooth front desk operations while addressing guest needs.
Key Responsibilities:
- Be the face of the hotel by warmly welcoming and assisting guests upon arrival
- Execute check-in, check-out, and reservation processes accurately and efficiently.
- Handle reservations, cancellations, and amendments through our booking system.
- Respond to guest inquiries, complaints, and requests promptly and professionally.
- Coordinate with other departments to ensure a seamless guest experience.
- Stay updated on local attractions, events, and services to provide valuable recommendations
Qualifications:
- Bachelor's degree in Hospitality Management, Tourism, or a related field.
- Prior experience in front office.
- Proficiency in MS Office, PMS systems, POS Systems and reservation software.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organizational skills.
This job has been expired
on 2025-05-18
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