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Front Desk Officer & Customer Relations Officer (CRO)

Industry Other
Category Hospitality
Location Kathmandu, Nepal
Expiry date May 18, 2025 (Expired)

Job Description

Job Overview

We are seeking a well-presented, friendly, and customer-focused Front Desk Officer to join our dynamic team. This role is the first point of contact for our valued customers, and plays a key part in ensuring a welcoming environment and smooth administrative operations.

Role Responsibilities

Greet and welcome guests in a friendly manner.
Manage and answer incoming calls efficiently.
Handle customer inquiries and provide appropriate solutions.
Maintain front desk operations and ensure a smooth workflow.
Process customer requests and complaints promptly.
Coordinate with other departments to fulfill customer needs.
Prepare and manage documentation related to customer interactions.
Monitor and manage inventory of office supplies.
Perform administrative duties as needed.
Maintain daily cash register, reconcile payments, and prepare handover reports.

Qualifications

Bachelor’s degree (completed or currently enrolled).
Excellent communication and interpersonal skills.
Proficiency in MS Office (Word, Excel, Outlook).

Note: The above vacancy is for our office located in Naxal.

Office Hours: 9:30 AM to 5:30 PM

Skills: administrative skills,communication,adaptability,interpersonal skills,ms office,organizational skills,communication skills,time management,customer service

This job has been expired on 2025-05-18