GSA - Front Office

Job Description

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,

Join us and become a Heartist®.

Job Description

Host

You are the beginning of an exceptional guest experience. As a Host, you will make our guests Feel Welcome from the moment they arrive!

What Is In It For You

In 3-4 bullet points, showcase the benefits and perks of working at the property

Employee benefit card offering discounted rates in Accor worldwide

Learning programs through our Academies

Opportunity to develop your talent and grow within your property and across the world!

Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What You Will Be Doing

Consistently offer a professional and friendly greeting, and provide engaging service

Assist guests regarding food and beverage menu items in an informative and helpful way

Follow outlet policies, procedures and service standards

Follow all safety and sanitation policies when handling food and beverage

Your Experience And Skills Include

Ability to focus attention on guest needs, remaining calm and courteous at all times

Strong interpersonal and problem solving abilities

Ability to work well under pressure in a fast paced environment

Ability to work cohesively and collaboratively as part of a team

Qualifications

Your experience and skills include:

Ability to focus attention on guest needs, remaining calm and courteous at all times

Strong interpersonal and problem solving abilities

Ability to work well under pressure in a fast paced environment

Ability to work cohesively and collaboratively as part of a team

Additional Information

Your Team And Working Environment

In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture

Note: Customization may be included for any specific local or legislative requirements, such as work permits

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.