Business Development Officer
- No. of Openings 1
- Industry Business Process Outsourcing (BPO)
- Category Marketing/Sales
- Location Lalitpur
- Job Level Mid Level
- Salary Nrs. (30K + Incentive) (Negotiable)
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 1 + year
- Expiry date Mar 08, 2026 (11 days left)
- Vehicle License Required
- Two/Four Wheeler Require Two-wheeler
- Skills Business Development, Sales and Marketing, Communication skills, Public Relations, Relationship Building, Strong interpersonal skills
Job Description
- Identify and prioritize target industries and client segments aligned with the BPO’s service portfolio, as well as emerging market opportunities.
- Prospect and engage potential clients through calls, emails, networking activities, industry events, and referral channels.
- Build, manage, and maintain a qualified sales pipeline through outbound outreach, strategic partnerships, and inbound lead conversion.
- Develop client proposals, statements of work (SOWs), and pricing models in close coordination with operations, finance, and delivery teams.
- Manage the end-to-end sales cycle, from initial engagement and needs assessment through negotiation and deal closure.
- Serve as the primary point of contact during the pre-sales stage and support early transition and onboarding activities.
- Identify and pursue upselling and cross-selling opportunities within existing client accounts to drive account growth.
- Align business development objectives with operational capacity, workforce planning, and service delivery capabilities.
- Coordinate with internal teams on branding, marketing initiatives, and partnership development efforts.
- Prepare and present regular sales performance reports and market insights to senior management.
- Forecast revenue, contribute to strategic planning, and support long-term growth initiatives.
- Ensure all proposals, contracts, and commercial activities comply with legal, data privacy, and regulatory requirements.
Job Specification
- Bachelor’s degree in business administration, Marketing, Management, or a related field.
- Two to three years of business development or sales experience in a BPO, IT-enabled services, or outsourcing environment.
- Proven ability to manage full sales cycles and close outsourcing deals.
- Strong negotiation, presentation, and proposal-writing skills.
- Experience with sales analytics, reporting, and forecasting tools.
- Ability to work cross-functionally and manage multiple priorities in a fast-paced environment.
About Company
Kalash Services Pvt. Ltd. a state-of-the-art contact center mainly caters to the growing importance of providing Omni-channel customer support to l...
Kalash Services Pvt. Ltd. a state-of-the-art contact center mainly caters to the growing importance of providing Omni-channel customer support to local and international clients.
