Position: Front Desk Officer

  • No. of Openings 1
  • Industry Social Enterprise
  • Category General Mgmt. / Administration
  • Location Basundhara, Tokha
  • Job Level Junior Level
  • Salary NRS (15k-20k) Monthly
  • Education Level Bachelors
  • Desired Candidate Female Only
  • Experience 1 + year
  • Expiry date Jun 28, 2024 (Expired)
  • Vehicle License No
  • Skills Interpersonal, Communication skills, Teamwork, Counseling, English Typing and Speaking
Job Description
  • ¬†Front Desk Duties: Serve as the first point of contact for visitors, clients and employees. Greet clients, answer phone calls, respond to inquiries, and provide information about services offered, ensuring a friendly and professional atmosphere.

  • ¬†Appointment Management: Schedule and manage client appointments, coordinating with counselors or other staff members to ensure optimal scheduling and efficient use of time.

  • Documentation Management: Maintain accurate client records and documentation, including intake forms, consent forms, progress notes, and other relevant paperwork, ensuring confidentiality and compliance with privacy regulations.

  • Communication: Effectively communicate with clients, colleagues, and other stakeholders both in person and via various communication channels, demonstrating excellent verbal and written communication skills.

  • Problem-Solving: Address client inquiries, concerns, or conflicts with professionalism, empathy, and a solution-oriented mindset, seeking guidance from supervisors or appropriate staff when necessary.

  • Spread Positivity & professionalism: Uphold a professional appearance and demeanor at all times. Always represent the organization positively and create a welcoming atmosphere for visitors and clients.

Job Specification
  • +2 or Bachelor's degree in any field.
  • Strong organizational and time management skills.
  • Excellent English communication skills, both written and verbal.
  • Detail-oriented with a high level of accuracy.
  • Ability to work effectively in a team environment.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Eagerness to learn and grow in the role, with a proactive and adaptable mindset.
This job has been expired on 2024-06-28
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About Company
IGC Business Holdings (P) Ltd. is a new shape of the Incentive Group of Companies (IGC) which has established itself as a rapidly growing innovativ...

IGC Business Holdings (P) Ltd. is a new shape of the Incentive Group of Companies (IGC) which has established itself as a rapidly growing innovative social enterprise that explores business opportunities in different aspects through its national and international network which has a positive impact on the community, society, and the entire world. IGC believes that sustainable social business can bring a lot of social changes. Coming from a humble beginning in the year 2000 with this Travel Agency, the company has since then taken leaps forward to be one of the leading business groups in the country. The business operations of IGC currently encompass different business sectors like; Tourism, E-Business Solution, Information Technology (IT), Agriculture, Education, Recruiting and Business Development/consulting.

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