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Basic Job Information
job location : Mid- Baneshwor
No. of vacancy : 2
views : 3464
Job category : Customer Service
job level : Mid Level
salary : Negotiable
qualification : Bachelor's running/ completed
experience : Experience preferred in related field
posted date : 2020-06-28
expiry date : 2020-07-14
Days left : 6 days left days
job descriptions
  • Answers customer inquiries via phone, email, and in person
  • Directs customers to online resources
  • Updates customer records in the system, including notes about interactions
  • Pitches ideas for improving customer care
  • Creates and maintains reports about customer interactions
  • Attends weekly staff meetings
  • Participates in team-building activities
  • Encourages customers to complete surveys
  • Makes recommendations to management to improve customer experience
job specification
  • Fluency speaking in English Language
  • Good communication skills
  • Experience using Microsoft Office
  • Basic knowledge of office equipment