Position: F/O Supervisor (Hot Job)
- No. of Openings 1
- Category Hospitality
- Job Location 26
- Job Level Junior Level
- Salary Negotiable
- Education Level Bachelor's Degree
- Experience Minimum 2 years of Experience
- Expiry date Dec 29, 2019 (Expired)
Job Description
- Provide outstanding services and ensure customer satisfaction.
- Address customer concerns and complaints promptly and professionally.
- Respond to customer needs and requests in a timely manner.
- Answer phone switchboards and transfer calls and take messages.
- Manage incoming and outgoing mails and faxes.
- Post charges to customers and handle card and cash transactions.
- Plan and assign workloads for front office associates.
- Supervise associates in their assigned job duties.
- Prepare operational and financial records for Manager to review.
- Identify resource requirements and manage resource allocations to ensure complete coverage and continuous availability.
- Assist in hiring and training associates in front office duties.
- Evaluate the performance of associates and provide appropriate feedback.
- Ensure associates follow company policies and operational procedures.
- Schedule regular meetings to discuss about issues and updates.
- Educate associates on safety, emergency and security procedures.
Job Specification
- Positive attitude and excellent communication skills
- Computer Knowledge and experience in MS office programs.
This job has been expired
on 2019-12-29
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About Company
Hotel Marshyangdi, providing world-class living quarters to visitors, has been in operation since 1990. It is a family owned and operated business. ...
Hotel Marshyangdi, providing world-class living quarters to visitors, has been in operation since 1990. It is a family owned and operated business. We are originally from Manang, a remote mountain region nestled in the western districts of Nepal.
Manang is known for its exquisite trekking routes, friendly people, abundance of culture and adventure tourism. Marshyangdi means ‘raging river’ in the local Manangi dialect, and Marshyangdi River is one of the best white-water rafting runs in the world. We look forward to welcoming you with a warm Nepalese smile and a welcome drink on your arrival to Hotel Marshyangdi.
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