Guest Relation Manager/ Executive
- No. of Openings 2
- Category Hospitality
- Location Pokhara & Kathmandu
- Job Level Mid Level
- Salary Nrs. Negotiable Monthly
- Education Level Bachelors (Bachelor's Degree in Hospitality Management)
- Desired Candidate Both(Female, Male)
- Experience 2 + years
- Expiry date Aug 30, 2023 (Expired)
- Skills Communication skills, Positive attitude (e.g.: optimism, confident), Strong interpersonal skills, Pleasant Personality
Job Description
- Greeting guests upon check-in and bidding them farewell upon checkout.
- Handling guest grievances and issues quickly and effectively.
- Watching over VIP visitors, arrivals, and departures.
- Coordinating and juggling multiple tasks while at work in a hectic atmosphere.
- Should be knowledgeable about the hotel, the city, and the competitors.
- Detailed instructions on how to arrive and what to bring for your accommodation.
- Get current data on daily room occupancy
- Delivering superior guest service in accordance with hotel standards.
- Welcoming visitors as they come and go from the hotel.
- Providing details on the hotel, local activities, attractions, etc.
- Verify VIP reservations, finish pre-registration requirements.
- Give each arriving visitor a room.
- Up-to-date knowledge about hotel rates, ongoing specials, deals, and bundles
Job Specification
- Proficiency in English; knowledge of other languages is a plus.
- Customer service drive with outstanding communication and active listening skills.
- Excellent problem-solving and multitasking skills.
- Leadership skills along with the ability to motivate a team into high performance.
- Ability to work flexible hours.
- Strong sense of responsibility and a professional presentation.
This job has been expired
on 2023-08-30
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About Company
With a history of over 30 years, Barahi Hospitality & Leisure is proud to announce its soon-to-open property in the heart of Kathmandu. Hotel B...
With a history of over 30 years, Barahi Hospitality & Leisure is proud to announce its soon-to-open property in the heart of Kathmandu. Hotel Barahi Kathmandu is looking for enthusiastic, self-motivated individuals for the following posts
