Position: Customer Support Representative (Recent Job)

Bachelors in BBA/BBS
Fresher can also apply
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize and manage time effectively
High school diploma or equivalent; college degree preferred

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
Greet customers warmly and ascertain problem or reason for calling
Work with customer service manager to ensure proper customer service is being delivered
Resolve customer complaints via phone, email, mail or social media
Should have strong knowledge in banking and accounting
Should provide support service to clients. Should be careful in responding to the customer’s issues
Should take full responsibility for customer satisfaction issues

Education Level	:	Bachelor
Experience Required	:	More than or equals to 1 year

Interested candidates can send us your CV at [email protected]

This job has been expired on 2020-08-18

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