Position: Captain (Recent Job)
- No. of Openings 2
- Category Hospitality
- Job Location 26
- Job Level Junior Level
- Salary Negotiable
- Experience Upto two years
- Expiry date Dec 16, 2019 (Expired)
Job Description
- Always greet and welcome guests promptly in a warm and friendly manner
- Always thank and give a fond farewell to guests conveying anticipation for their next visit
- Assist guest with table reservation
- Assist guest while seating
- Ensure guest are serviced within a specified time
- Has a good knowledge of menu and presentation standards
- Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette
- Able to answer any questions regarding the menu and assist with menu selections
- Able to anticipate any unexpected guest need and reacts promptly and tactfully
- Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm
- Serve food courses and beverages to guests
- Set tables according to type of event and service standards
- Record transaction/orders in Point of Sales systems at the time of order
- Communicate with the kitchen regarding any menu questions, the length of wait and product availability
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- Check with guests to ensure satisfaction with each food course and beverages
- Responsible for clearing, collecting and returning food and beverage items to the proper area
- Maintain cleanliness of work areas, china, glass, etc. throughout the shift
- Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly
- The present accurate final bill to guest and process payment
- Perform shift closing on the Point of sales terminal and tally cash and credit card settlements
- Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas
- Ensures that hotel brand standards and SOP's are consistently implemented
- Work with fellow staffs and management to ensure that the restaurant achieves its full potential
- Completes the daily responsibilities that are set for each individual shift
- Complete closing duties, including restocking items, turning off lights, etc
- Conducts monthly inventory checks on all operating equipment and supplies
- Take an active role in coaching and developing junior staff
- Any other duties related to food and beverage service assigned
This job has been expired
on 2019-12-16
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