Call Center Agent
CarbonX Nepal

CarbonX Nepal

Sanepa, Lalitpur

Call Center Agent

Basic Information

  • No. of Openings 10
  • Job Category IT / Telecommunication
  • Job Location Sanepa, Lalitpur
  • Job Level Entry Level
  • Salary NRs. 10,000.00 - 15,000.00 Monthly
  • Education Level Intermediate
  • Desired Candidate Female Only
  • Experience 1 year
  • Expiry date 2022-05-31

Job Description

  • Call Australian clients and pitch Government-subsidized products.
  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Follow communication “scripts” when handling different topics.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Seize opportunities to upsell products when they arise.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Frequently attend educational seminars to improve knowledge and performance level.
  • Meet personal/team qualitative and quantitative targets

Note:

  • Salary + Attractive incentive earnings up to NPR 50K every month.
  • Working Days : 5 days/week (Monday -Friday)
  • Working Hours : 04:30 AM/05: 00 AM (Morning)- 01:00 PM (Afternoon) including 50 mins break (Non-negotiable)
  • Female candidates are highly encouraged to apply.

 

Job Specification

  • Minimum Intermediate

Experience Required  

  •     More than or equals to 1 year

Other Specification

  • Should be fluent in English
  • Should manage your own transportation
  • Should be comfortable with the timing

 

This job has been expired on 31-May