Call Center Agents
- No. of Openings 5
- Industry ISP
- Category Retail Sales
- Location Kathmandu District
- Job Level Entry Level
- Salary Nrs. Monthly (Negotiable)
- Education Level Intermediate (+2)
- Desired Candidate Both(Female, Male)
- Experience Fresher
- Expiry date Mar 20, 2026 (11 days left)
- Skills Sales Closing Skills, Communication & Interpersonal Skills, Problem Solving and Analytical Thinking
Job Description
Classic Tech is looking for a proactive and customer-focused Call Center Agent to handle customer inquiries, provide information about services, and resolve basic service issues efficiently.
Key Responsibilities:
- Answer incoming customer calls and respond to inquiries.
- Provide information about internet packages and services.
- Handle customer complaints and troubleshoot basic issues.
- Register service requests and escalate complex issues to the technical team.
- Maintain accurate records of customer interactions.
- Ensure high levels of customer satisfaction.
- Sales Conversion from provided Leads
- Achieve Sales Target as provided by HOD
- Continuous communication with customers to achieve daily call target
- In-depth understanding of Package and product
Job Specification
Requirements:
Minimum +2 or Bachelor’s degree preferred.
Good communication skills (Nepali and English).
Basic computer knowledge.
Prior call center or customer service experience preferred.
Ability to work in shifts.
Result-oriented candidate with a minimum 6 months to 1 year experience in Call Center
Sales driver target focus required
Must be flexible in weekdays and time of 7 am to 3 pm or 11 am to 3 pm
About Company
Classic Tech is leading Internet Service providers in Nepal. Established in 2009 , the company has always been working for the benefit of its consu...
Classic Tech is leading Internet Service providers in Nepal. Established in 2009 , the company has always been working for the benefit of its consumers and the public as well. Classic Tech aims as Best Internet Service Provider In Nepal with services ranging from retail , Soho to corporate packages . The goal of the company is to provide reliable and effective internet facilities to maximum people at absolutely minimum cost. The company entertains more than 3 Lakhs active users and is providing services to the people of 74 districts through its 104 outlets.
Classic Tech has also been one of the most desired and wanted workplaces for job seekers. As we all know the employment situation of the country, Classic Tech has been contributing largely to helping people earn bread for their families. Being one of the largest ISP Companies in the country, Classic Tech provides employment to more than 1500 people.
Classic Tech provides a competitive salary scale and being one of the few private companies to provide SSF facility to its staff is also one of the major reasons, why Classic Tech gets a lot of job applications. The company believes in a fair and transparent hiring policy, by which we mean, providing opportunities to deserving candidates.
Classic Tech has various working departments such as Accounts, Sales, admin, customer service, technical, digital marketing, corporate team, and so on. The company provides jobs to fresher to experience based on the need and vacancies in the company.
Benefits like competitive salary, social security fund, overtime payment, fuel, and maintenance attract motivated and keen job seekers from the market. In today’s corporate and competitive world, finding suitable and motivated employees out of the available lot is like fishing in a large pond. The HR team of the company works tirelessly for providing the best human resources to the company and to provide equal and fair opportunities to deserving candidates.
Classic Tech also believes in keeping hold of its valuable employees and making sure they feel secure sound and cared for by the company whenever they are in need. Organizing refreshment programs, training, and improvement sessions, and paid leave facilities also are the reason why Classic Tech Pvt. Ltd. Is the most searched and desired workplace.
