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Client Servicing Manager

No. of Openings 1
Industry Advertising Agency
Location Kathmandu, Kathmandu District
Job Level Senior Level
Salary Nrs. Monthly (Negotiable)
Education Level Bachelors
Desired Candidate Both(Female, Male)
Experience 3 + years
Expiry date Jul 26, 2025 (7 days left)
Two/Four Wheeler Require Two-wheeler
Skills Problem solving, Team Building, Decision Making, Cross-Functional Teamwork, Client Communication, Communication and Leadership

Job Description

We’re on the lookout for a Client Servicing Manager to lead our Client Servicing Team and drive the smooth execution of 360° campaigns for leading national and international brands.

Key Responsibilities

1. Client Relationship & Campaign Execution

Understand client goals and translate them into actionable plans and creative briefs.
Lead client meetings, presentations, and pitches with confidence and clarity.
Ensure timely delivery of campaign assets – from static posts to large-scale productions.
Liaise with designers, copywriters, influencers, and production partners.
Handle contracts, approvals, WhatsApp communications, and client feedback loops.
Review and proof all creative content and captions before delivery or posting.
Compile and submit campaign performance and social media reports monthly.

2. Team Leadership & Workflow Management

Lead and mentor the Client Servicing/Project Management team.
Assign tasks with clarity on deadlines, expectations, and responsibilities.
Organize internal sync-ups and maintain a live dashboard of ongoing work.
Monitor team productivity and resolve any workflow challenges in real time.
Onboard, guide, and support new team members during their training phase.

3. Cross-functional Collaboration

Collaborate closely with the Creative Director, Visual Lead, and Performance Marketing team.
Coordinate execution for shoots, video production, jingle creation, and influencer-led campaigns.
Ensure internal team alignment with freelancers, vendors, and external production houses.

4. Strategic & Operational Excellence

Support management in developing SOPs, pricing guidelines, and negotiation tactics.
Manage high-stakes client relationships with diplomacy, ownership, and poise.
Participate in hiring decisions, performance reviews, and knowledge-sharing initiatives.
Foster a team culture that is productive, collaborative, and celebratory.

Job Specification

3+ years of experience in client servicing, project management, or agency operations
Proven leadership and team management experience
Strong communication and presentation skills (verbal + written)
Detail-oriented with a proactive mindset
Experience working across multiple campaigns, industries, and timelines
Familiarity with influencer marketing, creative production, and digital media boosting

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About Company

Brand LogiQ is a marketing agency that brings tailored-made strategies and helps businesses with digital marketing and advertising services across all...